How Do You Return a Purple Mattress

To return a Purple Mattress, you can contact the customer service team via phone or email. The mattress must be returned within 100 days of purchase to receive a full refund. When contacting customer service, you will need to provide your order number and the reason for returning the mattress.

After speaking with an agent, they will provide instructions on how to proceed with the return process which may include receiving a return label or having someone come pick up your mattress. Be sure to keep all original packaging materials as it is required for returns in many cases. Once the pickup is completed, Purple provides refunds within 7-14 business days after pickup has been confirmed.

If you’re looking to return a Purple Mattress, the process is easy and straightforward. The company offers free returns for mattresses within 100 days of purchase, so be sure to check your order details for any applicable time frames. To initiate a return, just log into your account on and follow the instructions in the Return Center section of their website.

Once you’ve requested a return, they will contact you with more information about scheduling pick-up or drop-off service at their designated facility near you. With Purple’s hassle-free mattress returns policy, returning your mattress has never been easier!

Purple Mattress Return Reddit

Purple mattress returns are often discussed on Reddit, and the consensus is that Purple has an excellent return policy. Customers have reported being able to return their mattresses for a full refund within 100 days of purchase, no questions asked. The company also offers free pickup and will arrange for a donation or recycling service if needed.

Purple Mattress Return Experience

The Purple mattress return experience is one of the easiest and most hassle-free in the industry. They offer a 100 day return policy, so you can test it out risk free for 3 months before deciding if it’s right for you. If you decide to return your mattress, all that is required from you are a few simple steps – fill out an online form, schedule a pickup time with their partner FedEx, and have your mattress picked up at no additional cost.

Once they receive it back, they’ll issue a full refund within 7 business days.

Purple Mattress Return After 100 Days

If you’re not completely satisfied with your Purple Mattress after sleeping on it for 100 days, you can return it to the company for a full refund. The mattress must be in good condition and free of any stains or damage. You’ll need to contact customer service before returning the mattress and they will provide further instructions.

Purple Mattress Return Reviews

Purple Mattress return reviews are overwhelmingly positive. Customers love the company’s no-hassle return policy, which allows them to easily send back their mattress within 100 days of purchase if they’re not satisfied. In addition, Purple offers free shipping and returns on all mattresses in the contiguous United States.

Many customers have also reported that customer service representatives were helpful and accommodating when helping them with their return or exchange process.

Purple Mattress Return Donate

If you’re not completely satisfied with your Purple mattress, you have the option to return it and donate. The donation process is simple: after initiating a return through customer service, you’ll be provided a prepaid shipping label for returning the mattress—simply bring it to your local UPS store for a free pickup and delivery. Your mattress will then be donated to local charities and 501(c)(3) organizations in need of beds, helping those who may not otherwise be able to afford one get some much-needed rest.

How Do You Return a Purple Mattress


Are Purple Mattresses Returnable?

Yes, Purple mattresses are returnable. At Purple, we understand that a mattress is a big purchase and can take time to get used to the feel of a new bed. That’s why we offer 100-night trials on all our mattresses for customers in the United States and Canada.

If you decide your mattress isn’t right for you within those first 100 nights, fill out this form to begin the return process. We will arrange donation or recycling services in order to ensure your old mattress doesn’t end up in landfills or other unsustainable disposal methods — so you know your mattress is going somewhere where it will be put to good use! In addition, if any issues arise with your Purple Mattress outside of normal wear-and-tear over its lifetime (10 years), our 10 Year Limited Warranty guarantees replacement parts or an entire product replacement (at no cost).

This ensures that even after many years of use, you can still trust that your mattress is built to last through anything life throws at it.

Is Purple Mattress Return Free?

Yes, Purple Mattress offers a free return policy. Customers have a 100-night trial period to try out their mattress and if they are not satisfied with the purchase, they can easily return it without any cost or hassle. All customers need to do is contact customer service within the 100-night trial window and provide proof of purchase in order to process an expedited refund or store credit for full amount spent on the mattress.

In addition, Purple will help arrange pickup from your home at no additional cost so you don’t have to worry about shipping expenses or finding someone to transport your mattress back. With this generous return policy, shoppers can rest assured knowing that if their new mattress doesn’t live up to expectations then returning it won’t be a huge inconvenience or leave them out of pocket!

Does Purple Charge for Returns?

At Purple, we understand that customers may sometimes need to return a product they have purchased. That’s why our return policy is designed to be as customer friendly and hassle-free as possible! Thankfully, the answer to your question “Does Purple charge for returns?” is no.

We offer free returns on all products purchased directly from or our mobile app. Simply initiate the return online and select one of our convenient options for returning your item—either shipping it back at no cost via USPS or dropping it off at any UPS location—and you won’t be charged any money for the return process. With Purple, there are no hidden fees or costs when returning an item; just make sure you are within 30 days of purchase in order to qualify for a full refund.

Where Do Returned Purple Mattresses Go?

When you return a purple mattress, it’s not simply discarded or donated. Many people don’t realize that Purple actually has a process for what happens to these returned mattresses. After the bed is received by their warehouse, they inspect and clean it before deciding its fate.

If the mattress is in good condition, then it can be re-sold through their certified resellers as a brand-new item at a discounted price. However, if there are any damages or wear and tear from use, then the bed will go through an extensive recycling process carried out by third-party professionals who specialize in this type of work. The foam layers within each mattress are broken down into small pieces which can be reused for other products such as carpet padding; while any metal parts like springs may also be recycled or repurposed depending on their condition.

By doing this instead of throwing away returned mattresses, Purple is able to help reduce pollution and waste while providing customers with high quality items at an affordable price point!

Purple Hybrid Premier 4 Review and Return Process


This blog post provided a comprehensive overview of the steps to take in order to return a Purple mattress. It outlined the process for obtaining an RMA number, packaging and shipping your mattress as well as other important details about returning your mattress. With this information in hand, you should now have all the tools necessary to successfully complete your return process with Purple.

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